APA Style
TJIPTONO, Fandy #. (2012).
Service Management : Mewujudkan Layanan Prima (Ed 2) (2).
Yogyakarta.:
Andi Offset..
Chicago Style
TJIPTONO, Fandy #.
Service Management : Mewujudkan Layanan Prima (Ed 2).
2
Yogyakarta.:
Andi Offset.,
2012.
Text.
MLA Style
TJIPTONO, Fandy #.
Service Management : Mewujudkan Layanan Prima (Ed 2).
2
Yogyakarta.:
Andi Offset.,
2012.
Text.
Turabian Style
TJIPTONO, Fandy #.
Service Management : Mewujudkan Layanan Prima (Ed 2).
2
Yogyakarta.:
Andi Offset.,
2012.
Print.